Samsung RF28HFEDBSR Manual: A Comprehensive Guide
Welcome! This detailed manual assists with your Samsung RF28HFEDBSR refrigerator, offering guidance from initial setup through troubleshooting and parts information.
Congratulations on selecting the Samsung RF28HFEDBSR refrigerator! This appliance represents a significant investment in modern food preservation technology, designed to provide years of reliable service. This model boasts a spacious interior and innovative features like Twin Cooling Plus™, ensuring optimal freshness for all your groceries.
This manual serves as a comprehensive resource, guiding you through every aspect of your refrigerator’s operation and maintenance. We’ll cover everything from initial installation and control panel understanding to detailed instructions on utilizing its various compartments and functions.
Before operating your new refrigerator, please take the time to carefully read this entire manual. Familiarizing yourself with the safety precautions and operating procedures will help you maximize its performance and longevity. Understanding the parts diagram will also be beneficial for future maintenance or replacement needs. We are confident you’ll enjoy the convenience and efficiency of your RF28HFEDBSR!
Safety Precautions & Important Warnings
Your safety is paramount. Before installing and operating your Samsung RF28HFEDBSR refrigerator, carefully review these crucial safety precautions. Disconnect the power supply before cleaning or performing any maintenance to avoid electrical shock. Never use flammable sprays or liquids near the appliance, as they pose a fire hazard.
Do not attempt to repair the refrigerator yourself; contact a qualified technician for all repairs. Improper repairs can lead to malfunction and potential safety risks. Ensure the refrigerator is properly grounded to prevent electrical hazards. Avoid overloading electrical outlets or extension cords.
Keep the ventilation openings clear of obstructions to ensure efficient operation. Do not store explosive substances inside the refrigerator. Supervise children around the appliance, and do not allow them to play with its controls. Always follow local electrical codes during installation. Ignoring these warnings could result in injury or damage.
Unpacking and Installation
Carefully unpack your Samsung RF28HFEDBSR refrigerator, inspecting for any shipping damage before installation. Remove all packing materials, including tape and protective films, from both the interior and exterior. Ensure all components are present, referencing the included parts list. Choose a location that is level, stable, and well-ventilated, away from direct sunlight and heat sources.
Maintain adequate space around the refrigerator – at least 2 inches on the sides and top, and 1 inch at the rear – for proper air circulation. Connect the water supply line according to local plumbing codes, if applicable. Before plugging in the refrigerator, allow it to stand upright for at least four hours to allow the refrigerant to settle. This prevents compressor damage.
Proper installation ensures optimal performance and longevity. Refer to the detailed installation guide for specific instructions and diagrams.
Checking for Damage During Shipping
Immediately upon delivery, thoroughly inspect your Samsung RF28HFEDBSR refrigerator for any visible signs of damage incurred during shipping. Carefully examine the exterior for dents, scratches, or broken parts. Note any damage on the delivery receipt before signing, and promptly report it to the retailer and the shipping company.

Unpack the refrigerator and inspect the interior components as well. Look for cracks, loose parts, or any other irregularities. Retain all original packaging materials until you are satisfied that the refrigerator is undamaged. Document any damage with photographs, providing clear evidence for your claim.
Failure to report damage promptly may limit your ability to receive compensation. A detailed inspection ensures a smooth start with your new appliance.
Leveling the Refrigerator
Proper leveling is crucial for optimal performance of your Samsung RF28HFEDBSR refrigerator. An unleveled unit can cause doors to not seal correctly, leading to temperature inconsistencies and increased energy consumption. Use a level to check both the front-to-back and side-to-side alignment.
Adjust the leveling feet, typically located at the bottom corners of the refrigerator, to achieve a perfectly level position. Turn the feet clockwise to raise that side and counterclockwise to lower it. Small adjustments can make a significant difference. Ensure the refrigerator is stable and doesn’t wobble.
Once leveled, verify that the doors close smoothly and completely. If they don’t, continue making minor adjustments to the leveling feet until a proper seal is achieved. Regular checks are recommended, especially after moving the appliance;
Understanding the Control Panel
The control panel on your Samsung RF28HFEDBSR refrigerator allows you to manage various settings and monitor its operation. It’s typically located on the refrigerator door, offering easy access to temperature controls for both the fridge and freezer compartments. Digital displays clearly show the current temperature settings.
Buttons or touch controls enable you to adjust temperatures, activate features like Power Freeze and Power Cool, and manage the ice and water dispenser. Some models include a diagnostic function to help identify potential issues. Familiarize yourself with the icons and their corresponding functions.
The control panel may also feature options for energy-saving modes and door alarm settings. Refer to the panel’s display for specific instructions and troubleshooting tips. Understanding these controls ensures efficient and customized operation of your refrigerator.
Features of the RF28HFEDBSR
The Samsung RF28HFEDBSR boasts several innovative features designed for optimal food preservation and convenience. Key among these is the Twin Cooling Plus™ system, which maintains ideal humidity levels in both the refrigerator and freezer, preventing food from drying out and preserving its freshness for longer periods.
Power Freeze and Power Cool functions rapidly lower temperatures, perfect for quickly chilling beverages or freezing newly added groceries. The spacious interior offers flexible storage options with adjustable shelves and door bins, accommodating items of various sizes.

An integrated ice and water dispenser provides convenient access to chilled water and ice, while energy-efficient operation helps reduce electricity consumption. These features combine to deliver a superior refrigeration experience.
Twin Cooling Plus™ System Explained
Samsung’s Twin Cooling Plus™ technology represents a significant advancement in food preservation. Unlike conventional refrigerators, this system utilizes two separate evaporators and cooling systems – one for the refrigerator compartment and another for the freezer. This independent cooling prevents odor transfer between the two sections, keeping foods tasting their best.
Maintaining higher humidity levels in the refrigerator prevents food from drying out, extending its freshness. Simultaneously, the freezer maintains optimal low humidity, minimizing freezer burn. This dual system ensures that both frozen and refrigerated items retain their texture, flavor, and nutritional value for an extended duration, reducing food waste and enhancing your culinary experience.
Power Freeze & Power Cool Functions
The RF28HFEDBSR features both Power Freeze and Power Cool functions designed for rapid temperature adjustments. Power Freeze rapidly lowers the freezer temperature, ideal for quickly freezing fresh foods, preserving their texture and nutritional content. This is particularly useful for items like berries, meats, or prepared meals you want to store long-term.
Power Cool, conversely, quickly chills the refrigerator compartment. Use this function when you’ve just added a large grocery haul or beverages that need immediate cooling. Both functions operate at maximum cooling power for a limited time, then automatically revert to normal settings. Remember to deactivate these modes once your desired temperature is reached to conserve energy and maintain optimal food preservation.
Using the Refrigerator Compartment
The refrigerator compartment of your RF28HFEDBSR is designed for optimal food storage and organization. Maximizing space and maintaining freshness are key. Utilize the adjustable shelves to accommodate items of varying heights, creating customized storage zones. The door bins offer convenient access to frequently used items like condiments and beverages, preventing clutter on the shelves.
Pay close attention to the humidity-controlled crispers. These drawers are specifically engineered to maintain ideal humidity levels for fruits and vegetables, extending their shelf life and preserving their crispness. Proper organization not only maximizes space but also promotes airflow, ensuring consistent cooling throughout the compartment. Regularly check and adjust shelf positions as needed to suit your storage requirements.
Adjustable Shelves and Door Bins
The RF28HFEDBSR features highly versatile adjustable shelves within the refrigerator compartment. These shelves can be easily repositioned to create space for taller items, like pitchers or cakes, or to better organize smaller containers. Simply lift the shelf and relocate it to the desired slots – no tools are required! The sturdy construction ensures stability even when fully loaded.
Door bins provide convenient storage for frequently accessed items. Many bins are also adjustable, allowing you to customize the door’s layout. Larger bins are ideal for gallon jugs, while smaller bins are perfect for condiments and smaller jars. Regularly check the weight distribution in the door bins to prevent strain on the hinges and ensure smooth operation. Proper utilization maximizes space and accessibility.
Humidity-Controlled Crispers
Maintaining optimal freshness for your fruits and vegetables is easy with the RF28HFEDBSR’s humidity-controlled crispers. These drawers allow you to adjust the humidity levels, creating the ideal environment for different produce types. Higher humidity settings are best for leafy greens and vegetables that wilt easily, helping to retain moisture and prevent spoilage.
Lower humidity settings are recommended for fruits, which benefit from reduced moisture to prevent premature ripening and mold growth. The crisper drawers slide smoothly and are designed for easy access. Regularly check and remove any spoiled produce to maintain a clean and hygienic storage space. Proper use of these crispers significantly extends the shelf life of your fresh foods, reducing waste and saving you money.
Using the Freezer Compartment
The freezer compartment in your Samsung RF28HFEDBSR is designed for efficient and long-term food preservation. Organize items using the provided shelves and drawers, ensuring proper airflow around packages. Avoid overfilling, as this can reduce cooling efficiency. For optimal freezing, wrap foods tightly in freezer-safe packaging to prevent freezer burn and maintain quality.
The freezer features a fast-freeze option, ideal for quickly freezing fresh items. Remember to allow hot foods to cool completely before placing them in the freezer. Regularly defrost the freezer if ice buildup occurs, as excessive ice can hinder performance. Proper organization and adherence to these guidelines will maximize the freezer’s capacity and ensure your food remains fresh for extended periods.
Ice and Water Dispenser Operation
Your RF28HFEDBSR refrigerator boasts a convenient ice and water dispenser located on the door. To dispense water, firmly press a glass against the paddle. For ice, select either cubed or crushed ice using the designated switch, then press your glass against the ice dispenser paddle. Ensure a properly fitted glass is used to avoid spills.
The dispenser features an automatic shut-off function. Regularly check for ice buildup in the dispenser chute and remove any obstructions. The water filter, crucial for water quality, requires periodic replacement (see ‘Replacing the Water Filter’). If the dispenser isn’t working, verify the water supply is connected and the freezer temperature is sufficiently cold for ice production. Enjoy refreshing, filtered water and convenient ice at your fingertips!
Replacing the Water Filter

Maintaining optimal water quality requires regular water filter replacement in your RF28HFEDBSR. Samsung recommends replacing the filter every six months, or sooner if indicated by the filter replacement indicator light on the control panel. Locate the filter compartment, typically within the refrigerator base grille. Gently twist and pull out the old filter.

Before installing the new filter, ensure it’s the correct replacement model. Align the new filter with the compartment and firmly push it in until it clicks into place. Flush the system by dispensing water for approximately five minutes to remove any air or carbon particles. Reset the filter indicator light by pressing and holding the ‘Ice Type’ and ‘Child Lock’ buttons simultaneously for three seconds. Proper filter replacement ensures clean, fresh-tasting water.
Cleaning and Maintenance
Regular cleaning preserves your Samsung RF28HFEDBSR’s performance and longevity. Unplug the refrigerator before cleaning. Use a mild detergent and warm water solution to wipe down interior surfaces, shelves, and door bins. Avoid abrasive cleaners which can damage the finish. Clean spills immediately to prevent staining and odors.
The exterior can be cleaned with a damp cloth and stainless steel cleaner (for stainless steel models). Periodically clean the condenser coils located at the back or bottom of the refrigerator to improve efficiency. Remove and wash the crisper drawers and door bins with soap and water. Don’t forget to clean the ice and water dispenser area regularly. Proper maintenance ensures hygienic operation and extends the life of your appliance.
Troubleshooting Common Issues
If your RF28HFEDBSR isn’t cooling, check the power cord and ensure the temperature settings are correct. A clogged condenser coil can also cause cooling problems; clean it thoroughly. For ice maker issues, verify the water line is connected and the water supply is turned on. Ensure the ice maker isn’t turned off in the control panel.

If the dispenser isn’t working, check the water filter – a clogged filter restricts water flow. Unusual noises might indicate an uneven floor; adjust the leveling feet. If error codes appear on the display, consult the full manual for specific meanings and solutions. If problems persist, contact Samsung customer support for assistance. Don’t attempt repairs yourself if you’re not qualified.

Refrigerator Not Cooling Properly
If your Samsung RF28HFEDBSR refrigerator isn’t maintaining the set temperature, begin by verifying the power supply and ensuring the unit is plugged in securely. Check the temperature controls – accidental adjustments can impact cooling performance. A frequently overlooked cause is a blocked condenser coil, located at the back or bottom of the fridge; clean it using a vacuum brush attachment.

Also, confirm the door seals are intact and creating a tight closure. Air leaks compromise cooling efficiency. Examine the evaporator fan inside the freezer; if it’s obstructed or malfunctioning, cooling will be reduced. Finally, avoid overpacking the refrigerator, as this restricts airflow. If these steps don’t resolve the issue, professional service may be required.
Ice Maker Problems
Should your Samsung RF28HFEDBSR ice maker cease production, first ensure the water supply line is connected and the water valve is fully open. Verify the ice maker is switched ‘on’ within the refrigerator’s control panel settings. A frozen water line is a common culprit; inspect for ice buildup and thaw if necessary. Check the ice bin – is it full, potentially triggering an auto-shutoff?
Also, confirm the water filter isn’t clogged, as restricted water flow impacts ice production. If the ice cubes are small or misshapen, this could indicate low water pressure. A malfunctioning ice maker module might require professional repair. Regularly emptying and cleaning the ice bin prevents issues. If problems persist, consult a qualified technician for assistance.
Parts Diagram & Replacement Parts

Locating replacement parts for your Samsung RF28HFEDBSR refrigerator is straightforward. Detailed parts diagrams are available online through the Samsung Parts website, allowing you to visually identify the specific component needed. These diagrams showcase exploded views, making identification easier. Common replacement parts include water filters, door bins, shelves, ice maker components, and lighting assemblies.
When ordering, always have your refrigerator’s model number (RF28HFEDBSR) readily available to ensure compatibility. Samsung recommends purchasing genuine Samsung parts to maintain performance and warranty validity. Several authorized online retailers also carry these parts. For complex repairs or if you’re unsure about a part, consulting a qualified appliance technician is advisable. Proper installation is crucial for optimal function.
Warranty Information
Your Samsung RF28HFEDBSR refrigerator comes with a limited warranty, protecting against manufacturing defects in materials and workmanship. The standard warranty period is typically one year for parts and labor, covering repairs needed under normal household use. However, the sealed refrigeration system (compressor, condenser, evaporator, and connecting tubing) often has a longer warranty duration – usually five or ten years for the compressor itself.
To make a warranty claim, retain your original purchase receipt as proof of date. Contact Samsung customer support directly, or visit the Samsung website for claim submission details. The warranty does not cover damage resulting from misuse, accidents, improper installation, or unauthorized repairs. Review the full warranty documentation included with your refrigerator for complete terms and conditions.
